2016 Event Basics

Website Design by: Cutting Edge Design

Party Equipment Rentals

Frequently Asked Questions

How do I place an order?
Simply contact us to place your order.  We will verify product availability, go over pricing, delivery and any questions you may have.  A security deposit of 35% or $100 (whichever is greater) is required on all orders, as well as a signed contract.

 

Can I change my order?
Yes, based on availability.  We ask that any changes to your order are completed 72 hours prior to your scheduled delivery or pick up date.

 

What if I want something you don’t show on your website?
Please ask us, it’s possible the item is just not listed yet.

 

What is your delivery charge?
Delivery charges are fair and reasonable, determined by location, distance, time and labor.  When you contact us with your order we will provide you with the charges for your particular event.

 

What are your hours of delivery? 
Normal delivery hours are from 9 a.m. to 5 p.m. Monday through Friday.  Special delivery arrangements can be made in advance of your event but an additional fee may be applicable.

 

Is there a minimum order size for delivery?
No, we will deliver for any size order.

 

Can I pick up my items to avoid a delivery charge?
Yes.  However, tables and chairs are always delivered in an effort to reduce damaged inventory for our customers. Our retail location hours vary so arrangements for pick up must be made in advance.

GREAT EVENTS START WITH EVENT BASICS!

intimate gatherings • distinctive decor • exquisite celebrations

Servicing Cameron Park • El Dorado Hills • Folsom • Shingle Springs • Placerville • Diamond Springs • Lake Tahoe • All of El Dorado County